ResPAK, Dining Reservations

Restaurant management is a high-pressure world where you have to be able to handle your operations and your guests with efficiency. Underutilization of tables, lagging table turn times, lack of guest information and inadequate preparation for rush periods can all seriously damage your ability to be as profitable as possible. The good news is that technology can help you address these issues. ResPAK Restaurant Management* provides you with the power to manage tables and reservations in a way that puts you firmly in control of your success. It enables you to be more profitable, create a better guest experience and increase your operational capabilities.

ResPAK features include:

  • Automated e-mail and short message service (SMS) notifications
  • Graphical display of restaurant
  • Guest preference and VIP awareness
  • Highly flexible inventory and outlet management
  • Internet reservations
  • Management reporting and analysis tools
  • Real-time inventory intelligence
  • Table management via availability chart and waitlist

*ResPAK is a trademark of Analytical Systems Pty. Ltd.

The guest service goals you may have for your restaurants become impossible if you don't have the right technology in place. If you can't keep track of who your staff is serving, what tables you have available right now or how long it takes to serve a guest, you can count on playing a game of catch up night after night. No amount of intuition or hustle can help you make things truly manageable or give you the vital information you need to immediately address service issues as they occur like a good table management solution.

With the table management functionality of the ResPAK Dining Reservation solution, you can better manage assets and staff. It also gives you the clear, concise onscreen information that lets you be proactive in creating better guest experiences at all your restaurants.

Table Management functionality within the ResPAK Dining Reservation solution is:

  • Flexible
    With a user interface that graphically matches your table layout, you can quickly train new employees and eliminate miscommunication about table locations. You can also get your entire staff on the same page quickly through accurate computer-based mirroring of operational issues like holding tables, joining tables or assigning servers to tables.

  • Tightly Integrated
    Getting table management functionality integrated with reservations and point-of-sale technology gives you a better way to manage guest experiences. Find out what guest preferences are before you seat them, even notify guests via their cell phone when the table they’ve been waiting for becomes available.

  • Intuitive to Use
    Any table management solution should be easy to use. A color-coded system allows host staff to find appropriate tables quickly; you can also easily manage turn times and server placement.