Hotel Implements Property Management, Document Management and
Guest Marketing Systems
CLEVELAND – Oct. 20, 2009 – Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, has announced that South Point Hotel, Casino & Spa in Las Vegas has selected the Lodging Management System® property management solution, DataMagine™ document management system and Guest eMarketing direct guest marketing solution, all by Agilysys, to streamline operations at the 2,163-room property. South Point already uses InfoGenesis™ POS by Agilysys.
“We needed technology designed to handle a busy hotel and casino operation,” said Revenue & Reservation Director Kim Kane. “The Agilysys portfolio met all of our criteria, with user-friendly systems that are easy to integrate with other applications, such as player tracking and financial management. These solutions, which are recognized in the industry for their dependability and reliability, will enable us to maximize efficiency, build customer loyalty and deliver a high level of guest service.”
South Point Hotel, Casino & Spa has implemented the following solutions from Agilysys:
Lodging Management System® (LMS), a comprehensive property management solution that automates every aspect of a hotel’s operations — from reservations and credit card processing to accounting and housekeeping. Its versatile foundation easily expands to incorporate modules for activities scheduling, attraction ticketing, food and beverage management, online reservations, remote check-in, sales and catering, spa management and more. One of the hospitality and gaming industry’s most powerful property management systems, LMS interfaces guest player accounts to the hotel booking engine, making it ideal for large-scale operations like South Point.
DataMagine™ document management system, a patented solution that automatically captures, indexes and archives all business-critical documents and reports. South Point has selected the DataMagine Driver’s License & Passport Scanning module to ensure proof of identity and reduce fraud; the DataMagine Report Archive module to streamline recordkeeping; and the DataMagine Signature Capture module to digitally capture guest signatures upon check-in.
Guest eMarketing (GeM), a feature-rich guest correspondence and marketing management solution that enables properties to create cost-effective and highly personalized e-mail campaigns. With GeM, South Point can send promotional offers, reminders, newsletters and surveys and obtain data that leads to improved performance.
“Hotels and casinos are facing new challenges in the current economy, and investing in the right technology is critical to success,” said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. “Our comprehensive software suite — with solutions for property management, document management and guest marketing — will enable South Point to maximize efficiency and capitalize on revenue opportunities. The technology will also help ensure that the property is well positioned for the future, with solutions that enhance guest service, engender loyalty and give the hotel a competitive edge.”
South Point Hotel, Casino & Spa is situated on 60 acres in southwest Las Vegas. The property features 2,163 guest rooms and suites, an 80,000-square-foot casino, six restaurants, lounge, video arcade, gift shop, full-service spa and salon and a beautifully landscaped lagoon-style pool area. Other amenities include a 64-lane bowling center, 16-screen movie theater, 400-seat showroom, 80,000 square feet of exhibit space and 20,000 square feet of meeting space. The South Point Equestrian Complex is the finest indoor horse facility in the country, with 1,200 climate-controlled horse stalls and a 4,400-seat arena. South Point Hotel, Casino & Spa is owned by Michael Gaughan.
About Agilysys, Inc.
Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology — including hardware, software and services — to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom and China. For more information, visit www.agilysys.com.
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Maureen Morreale, Agilysys, Inc., 440-519-8161, firstname.lastname@example.org