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Feversham Arms Hotel in U.K. Selects Visual One Suite by Agilysys


Hotel Implements Property Management, Point-of-Sale, Spa Management Solutions 

BOCA RATON, Fla. – May 22, 2008 – Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, announced today that Feversham Arms Hotel in Helmsley, North Yorkshire has selected a comprehensive Visual One suite of products by Agilysys to streamline operations at the property, which is adding a high-end spa this summer.

Feversham Arms Hotel was looking for a single vendor that could provide integrated solutions for property management, point-of-sale and spa management. The Visual One suite was a perfect fit, with powerful yet scaleable systems that create more efficient business processes and deliver measurable results. The suite, which operates with a Microsoft SQL® server database, will enable the property to improve productivity in nearly every area of operations.

“We chose the Visual One suite because it provided us a comprehensive and ‘one-stop shop’ solution,” said Simon Rhatigan, owner of Feversham Arms Hotel. “We especially appreciate that the modules are fully integrated and provide real-time information exchanges, so that guests can book a room and a spa appointment at the same time. Our primary objectives were enhancing guest service and increasing efficiency, and the Visual One suite enables us to do both.”

Feversham Arms Hotel selected the following Visual One solutions:

  • Visual One Property Management System, a flexible and reliable property management solution that offers a variety of features and functionality, including front office operations, guest history, housekeeping, night audit, reservations management and more. The hotel also is implementing the accounts receivable and web booking modules.
  • Visual One Point-of-Sale (POS) System, a POS solution that is both touch-screen and barcode controlled and operates in a variety of hotel environments, including bars, gift shops and table service restaurants.
  • Visual One Spa Management System, a feature-rich spa management solution that tracks employee work schedules and commission levels; enables scheduling by date, time, type of service and staff member; and sends e-mail appointment confirmations.

“The Visual One suite is ideal for properties like Feversham Arms Hotel that want powerful yet flexible property management and point-of-sale solutions that are fully integrated,” said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions. “The Visual One suite will enable the property to reduce labor costs, operate at peak efficiency and deliver a higher level of service to its guests.”

Feversham Arms Hotel is an independently owned and operated hotel located in Helmsley, North Yorkshire. The luxury hotel includes a full-service restaurant, meeting room, lounge, tennis courts and heated outdoor pool. A high-end spa, scheduled for completion in summer 2008, will include eight treatment rooms, manicure and pedicure area, outdoor hot tub and terrace. Feversham Arms Hotel is a member of The Great Inns of Britain.

About Agilysys, Inc.
Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology — including hardware, software and services — to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Boca Raton, Fla., Agilysys operates extensively throughout North America, with additional sales offices in the United Kingdom and China. For more information, visit

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PR Contacts:
Maureen Morreale, Agilysys, Inc., 440-519-8161,
Vikki Meldrum, Dix & Eaton on behalf of Agilysys, 216-241-3020,

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