There are few markets more competitive and challenging than the retail industry. Retailers are continually seeking ways to gain a competitive advantage by improving efficiency, enhancing customer loyalty and differentiating themselves in a crowded market.
Averaging more than 18 years of retail-specific experience, Agilysys consultants leverage their expertise and familiarity with store operations to quickly understand your challenges as well as your opportunities. We then help you build an improvement plan you can implement – one that has a quick return on investment.
The Agilysys Retail Consulting team has several key focus areas, including:
Customer Relationship Management / Loyalty
– Agilysys helps you design processes and programs that will improve your customer relations in a cost-effective and timely manner. We can assist you in implementing frequent shopper or customer loyalty programs, individual promotions, clipless coupons, flexible customer identification and pricing and merchandising programs.
Price Management, Merchandising & Replenishment, and Inventory Management
– Agilysys Price Management consultants help you cut through the dense, daunting jungle of data and systems and provide a flexible pricing model for your enterprise – one you can easily manage, control and manipulate to your advantage.
Loss Prevention/Shrink Management
– Increasing sales alone may not be enough to make a retailer profitable. Companies must also improve retail controls and reduce liability. The Agilysys team has years of experience in both security and point-of-sale systems and can build loss prevention solutions that integrate Digital CCTV video and transaction logs into a searchable database. Agilysys can work directly with your security vendor to customize a solution to your needs and aggressively attack the shrink problem.
Customer Facing & Transactional Controls
– Agilysys provides turnkey solutions that allow your company to collaborate as a unified team. We help you automate tasks, eliminate paperwork and streamline day-to-day operations, ensuring you save time, money, training and distribution costs.