Retailers are always looking for ways to increase store profitability – ideally by reducing store costs without impacting service to customers. Our depot-based hardware repair/maintenance service helps retailers reduce costs without sacrificing quality.
Agilysys offers several flexible options to fit retailers’ needs:
Virtual On-Site Service (with Agilysys or Customer-Owned Spares)
– For retailers who need quick replacement of their hardware, Agilysys ships the replacement hardware the same day you call. This turnkey solution provides retailers all they need to quickly install working hardware. These customers also receive phone support and have the option to receive on-site assistance.
Depot Return/Exchange
– Our highly trained technicians will quickly diagnose, repair and return a retailer’s hardware allowing for a quick restore to full operation.
Refurbishment Services
– Agilysys can help retailers extend the life of their retail equipment. Our technicians test and clean equipment, reload software and validate that the equipment is ready for re-installation.
Agilysys Depot Maintenance Services provide an innovative alternative to on-site maintenance and allow retailers to:
Extend the life of retail hardware
Lower hardware maintenance costs
Maintain a single point of contact for a variety of hardware from multiple manufacturers
Our solutions will help you protect your hardware investment. Our highly trained team of technicians will quickly diagnose, repair and return your hardware. Agilysys Depot Maintenance Services offer retailers a cost-effective means of maintaining retail hardware.