A chief complaint among retail customers today is the wait that can occur during the checkout process. Even express checkout lanes don’t provide value for high-volume shoppers, your most valued customers.
Agilysys’ Personal Shopping Solution allows you to provide your most-valued customers better service, through empowering them and creating a point of differentiation at checkout. Particularly well suited for high-volume stores with limited options for expansion, our Personal Shopping Solution provides customers with a handheld scanner that allows them to scan and bag groceries as they add items to their carts. Fully integrated with your traditional point-of-sale system, the screen of the handheld includes a running total of purchases as well as a cumulative savings total from any loyalty discounts. Shoppers complete their transactions at a small-footprint self checkout station, where they are able to apply additional coupons and pay for their purchases.
Agilysys works with you through every stage of the process, providing initial consultation regarding key success factors including: traffic flow, pay-station locations, security, modified shopping carts and self-service scales, introductory marketing promotions to incite customer adoption, and much more. We help seamlessly integrate the solution with your point-of-sale and loyalty programs, and provide ongoing support following implementation.
The Personal Shopping solution by Agilysys turns every trip to your store into a personalized shopping experience, leading to satisfied customers and repeat business. Our Personal Shopping solution enables you to:
Improve throughput for stores that cannot expand checkout lanes
Cross and up-sell with targeted promotions based on the customers’ shopping history
Increase efficiency for the customer
Reduce checkout labor as items are already scanned and bagged
The system can be a mechanism to distribute specific promotions, including inference messaging, opt-in marketing and circular reinforcement,
The personal shopping system provides a rapid and efficient deployment of promotions across the retail enterprise, and creates a competitive advantage through a superior shopping experience.