Agilysys.com

Retail Service Support

Agilysys is committed to providing you with responsive service and results-oriented support. Our Customer Care program connects you with all of the resources of the Agilysys Retail Support team.

24 / 7 U.S. - Based Help Desk Support. Agilysys helps retailers quickly resolve their systems issues with dedicated, customer-focused teams, 24/7/365 availability and the ability to replicate your environment and identify root causes.  Click here for more information on Agilysys 24 / 7 Help Desk Support.  Current customers, see below for support contact information.

Depot Maintenance. This innovative hardware repair/maintenance service helps retailers reduce costs without sacrificing quality, and includes the option of having Agilysys ship replacement hardware the same day you call.  Click here for more information on Agilysys Depot Maintenace.  Current customers, see below for support contact information

On-Site Hardware and Software Maintenance. Trained on numerous point-of-sale hardware, peripherals and software, Agilysys Customer Engineers work to restore downtime by responding quickly to your problems, resolving issues and performing preventative maintenance. Click here for more information on Agilysys On-Site Hardware and Software Maintenance.  Current customers, see below for support contact information.


Solution
Phone Number
Email Support
Online Support
24 / 7 Help Desk Support 800-673-7457 support.center@agilysys.com Log on
Depot Maintenance 800-849-2263 servicecenterdispatchers@agilysys.com Log on
On-Site Maintenance 800-849-2263 servicecenterdispatchers@agilysys.com Log on