A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Boosting Your Meetings and Events Business while Catering to Industry Changes
Meeting planners have a very challenging role. With the constant influx of popular trends to stay ahead of, meeting planners must be able to quickly identify the most critical movements and make decisions for their own meetings and events, asking themselves what’s hot and what’s not? What’s the next biggest thing and what’s on its way out? To help resort event planners and catering managers maintain a competitive edge, we’ve unveiled the top trends impacting hospitality event planners today:
Differentiating with technology
Accommodating millennial preferences
Emphasizing health and wellness
Technology is disrupting just about every space you can think of, and resort events are no exception. Event management has come a long way from the binder-toting planners who seemed to have every event detail at their fingertips - just inside their binders. Considerable technology advancements are helping sales, catering and even banquet teams work seamlessly together. The digitization, integration and consolidation of essential meeting data is bringing efficiency - and profitability - into sales and catering departments. When integrated with the resort’s property management solution, event planners improve their visibility to BEOs, room blocks and even invoicing.
The Millennial generation is generally more willing to share a little information in exchange for a personalized experience, and with technology integration, resorts have more customer data than ever before. They’re empowered to use it in ways that help streamline their events. Better access to the data gives event managers and staff a deeper understanding of their customers and helps provide the highest level of service personalization, which always results in increased satisfaction.
Being healthy isn’t a new trend, but the way customers manage their health is distinctly different from recent years. Wellness is the new luxury and capitalizing on this increased focus on individual health can bring more event business into your resort. Health and wellness today refers to a more holistic state of being, where one’s mental, physical and emotional health are synchronized. Offering trendy, healthier F&B selections, including allergy-sensitive and vegetarian options, are important criteria that event planners will use to evaluate where to have their next meeting or event. Finding ways to incorporate alternatives for snack breaks, and even adding movement sessions, will help secure more event business.