News & Events

Mar 30, 2015

Chickasaw Nation Makes Strong Commitment to Guest Service With Expanded Use of Agilysys Solution Suite

ALPHARETTA, GA. — March 30, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced that the Chickasaw Nation has selected the Lodging Management System® (LMS) property management solution and the InfoGenesis™ POS system to increase efficiency and improve operations at WinStar World Casino and Resort in Thackerville, Okla. The Chickasaw Nation currently uses the solutions at its other casino hotel properties throughout the state. WinStar's casino is one of the largest in the world, with more than 500,000 square feet of gaming space. The property recently added a 15-story, 500-room luxury tower to its existing hotel.

"In selecting Agilysys solutions for WinStar World, we're making a strong commitment to guest service," said Cliff Agee, undersecretary of IT & services for the Chickasaw Nation Department of Commerce. "The LMS and InfoGenesis systems have excellent track records at our other properties and are ideally suited for our new expansion. Agilysys also understands gaming operations, and we are confident the company's technology will streamline efficiency and enhance guest service throughout the resort."

LMS is a comprehensive property management solution that leverages Web services to deliver maximum flexibility and ease of use. Recognized as one of the hospitality industry's most powerful and fully featured property management systems, LMS automates every aspect of hotel operations — from reservations and credit card processing to accounting and housekeeping — and interfaces guest player accounts to the hotel booking engine for evaluating comp decisions. Its versatile foundation easily expands to incorporate modules for activities scheduling, attraction ticketing, food and beverage sales, online reservations and more. LMS also enables WinStar World Casino and Resort to add Agilysys mobile solutions, such as Insight™ Mobile Manager, in the future.

InfoGenesis POS is an award-winning point-of-sale solution designed to help serve guests more effectively while enhancing efficiency and profitability. The system is easy to set up and maintain, and its scalable architecture enables customers to add workstations without having to build out expensive infrastructure. The software integrates with many other applications and is designed to process transactions in the highest volume environments without any loss of performance at the point of sale. Rare offline capabilities allow the POS terminal to continue to perform well during intermittent server or network outages. InfoGenesis POS is available as an on-premises or Software-as-a-Service (SaaS) solution.

"We have been a longtime partner of the Chickasaw Nation and are pleased they selected our technology solutions to help increase efficiency and manage operations for their hotel expansion at WinStar World Casino and Resort," said James Dennedy, president and chief executive officer of Agilysys. "Casino hotels that want to be successful in a competitive environment must implement solutions that address the total guest lifecycle and strengthen operations across the entire property. Our comprehensive and feature-rich property management and point-of-sale systems will accomplish these goals, enabling WinStar World to boost efficiency, increase revenue and create lasting connections with guests from arrival through departure."

The Chickasaw Nation owns and operates 21 gaming properties throughout Oklahoma and is the seventh largest employer in the state. WinStar World Casino and Resort features nearly 1,400 guest rooms, 17 dining options, a 3,500-seat event center and more than 500,000 square feet of gaming space spread across eight city-themed gaming plazas. Other property amenities include a pool, luxury spa, several upscale boutiques and a 27-hole golf course and academy.

About Agilysys
Agilysys is a leading developer and marketer of software-enabled solutions and services to the hospitality industry. The company specializes in market-leading point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions. These solutions are designed to streamline operations, improve efficiency, increase guest recruitment and wallet share, and enhance the guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of the company's consolidated revenue is derived from contract support, maintenance and subscription services. Agilysys operates extensively throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in Singapore, Hong Kong and Malaysia. For more information, visit

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