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Nov 01, 2016

Agilysys Recognized as a Champion in Info-Tech Research Group's Self-Service Kiosks Vendor Landscape Report

Agilysys’ Groundbreaking rGuest™ Buy POS Kiosk Ranks High in Multiple Categories

ALPHARETTA, GA. — Nov. 1, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company has been listed as a Champion in Info-Tech Research Group's Self-Service Kiosks Vendor Landscape report for its groundbreaking rGuest® Buy POS kiosk system. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology industry. Assessing companies by the strength of their offerings and their strategies for the enterprise, the reports recognize the contributions of exceptional vendors in a particular category.

Evaluations in the self-service kiosk solution category ranked vendors and their products based on eight criteria ─ features, usability, affordability, architecture, viability, strategy, reach and integration. The report assessed vendors that offer broad capabilities across multiple operating scenarios. Champions not only received high scores for most evaluation criteria but also offer excellent value, have a strong market presence and are typically industry trendsetters.

"This report not only underscores the importance of the self-service POS kiosk to overall hospitality operations but also attests to the leadership position Agilysys has attained in the delivery of innovative POS solutions," said Jim Walker, senior vice president of global revenue at Agilysys. “rGuest Buy sets a new industry standard for kiosk Grab-N-Go POS solutions by transferring control and convenience to guests and giving them the freedom to browse menu options whenever they choose to do so. With rGuest Buy, it’s easier than ever to implement a next-generation software-as-a-service POS solution that delivers improved efficiency, enhanced service and lower costs.”

rGuest Buy is an enterprise-class self-service point-of-sale system that offers an intuitive customer-facing order and pay experience. Guests can choose and scan (or weigh) menu items, process payments (via credit card, gift card or payroll deduction) and print receipts using a simple interface. The platform-driven solution allows for simple deployment and management while improving order accuracy, increasing check size and enhancing guest satisfaction. Its architecture enables rich data integrations with applications delivered from Agilysys, its partners and customers.

"The Agilysys rGuest Buy kiosk solution creates a unique customer experience while improving the margins of venues,” said Larry Fretz, Gaming & Hospitality Practice Lead at Info-Tech Research Group. “It offers holistic automation of the entire food service environment by streamlining ordering and reservation processes as well as food preparation, serving and customer payment. It also acts as a data repository, creating customer profiles that enable upselling and marketing opportunities. Agilysys is a long-tenured market player, offering a multitude of solutions to a strong base of casino and hotel clients, and rGuest Buy is a notable performer in the kiosk solution space.”

About Info-Tech Research Group
With a paid membership of more than 30,000 members worldwide, Info-Tech Research Group is the global leader in providing tactical, practical information technology research and analysis. Info-Tech Research Group has an 18-year history of delivering quality research and is North America's fastest growing full-service IT analyst firm.

About GHRC
Info-Tech’s Gaming & Hospitality Research Center (GHRC) focuses on providing practical and tactical advice for CIOs, VPs and director-level IT professionals within the casino and resort markets. Evaluating vendors and products specific to the gaming and hospitality industry is a revolutionary way to help evaluate current and future technology. Increased value and accelerated business results can be realized when combined with GHRC consulting services that use a structured, industry-best practices approach across four major IT focus areas: IT/Business Alignment, Applications, Infrastructure and Risk Management.

About Agilysys
Agilysys is a leading technology company that provides innovative point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. The company's solutions and services allow property managers to better connect, interact and transact with their customers by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of the company's consolidated revenue is derived from contract support, maintenance and subscription services. Agilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in the United Kingdom, Singapore, Hong Kong, Malaysia and the Philippines. For more information, visit

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Robert Shecterle, Agilysys, Inc., 770-810-6046,

Richard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500,

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