A nimble infrastructure for restaurants entails a POS platform that enables the guest to create their own experience. Mobile-optimized web technology is key. A web-enabled menu will go a long way to increase guest engagement.
The primary characteristic of a good technology partner is the willingness to have an open mind about evolving industry needs and trends. The partner must:
- Be forward thinking: Paying attention to what’s taking place in the market and having the resources to respond in a way that anticipates, and even solves potential trends or challenges; and
- Have open integrations: Their platform should support other technology leaders in their respective disciplines. Providing architecture that supports open integrations using modern technology is a must.
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