News & Events

Jun 15, 2018

7 mistakes hotels make when upgrading their PMS

The PMS should enable your staff to be more responsive to guest needs in every transaction, said Luke Pfeifer, director of product management for PMS at Agilysys. Start by looking at the guest flow. What are the inefficiencies of check-in and check-out? How easy is it to meet every guest expectation? What single way would you like to make the overall stay experience more seamless for the guest?


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