News & Events

Aug 12, 2020

How the Hospitality Guest Journey Has Been Redefined Since Reopening in the 'New Normal'

Written by: Alessandro Carrara, Published in HotelOwner – August 2020

The impact of Covid-19 on the hospitality industry has been dramatic and wide-ranging, and continues to redefine the guest journey. As guests engage with hotels, they expect not only superior accommodations and service, the now also demand a safe and healthy experience.


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Posted in Press Release

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