
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoDocument management can be described as a process used to capture, track and store paper content as electronic documents. It is an efficient practice where organizations can move away from the tedious, manual tasks of everyday document and process flows, and transform hard copies into secure digitized files.
Manually accessing, printing and storing paper files can lead to security risks, errors in the information collected, and an outdated mess when the time comes to locate and identify needed information. A solution like document management not only automates time-consuming tasks, it increases accuracy, improves transparency and workflows, and ensures document security and access control. In a time when organizations are searching for ways to lessen their environmental footprint, they are also looking for ways to protect business, staff and guest data. With today's document management solutions, hospitality businesses gain all of these benefits, and then some.
How Document Management Can Help Streamline Your Business Office and Improve Productivity
Digitized business records can improve communication, response times and accuracy, as staff members and suppliers can access approved information and collaborate on projects in real time. By putting information at the staff members' fingertips, hospitality organizations have the tools to organize all documents securely, access them seamlessly, and not take over the little bit of storage they have with outdated cabinets full of files that can be mishandled, misfiled, lost or even destroyed.
Labor shortages have already forced hotels to become more efficient in allocating their team members in order to meet guest demands. By implementing a document management system, you have freed up extensive amounts of time for staff members to focus on service improvement levels and guest satisfaction. This type of solution is a highly effective tool for your business office, and automates multiple tasks seamlessly. Organizations can safely and securely scan, index, archive, store and retrieve online documents without interfering with existing applications.
How Document Management Can Improve Guest Service
In the hospitality industry, security and safety are high at the top of the priority list with guest service. With a secure document management system in place, properties have the ability to streamline front desk operations with features like ID scanning and electronic signature capture, as well as the ability to pull reservation details and update any additional guest information in real time. From waivers to other personal documents necessary for travel, organizations are able to safely archive guest materials that need to be checked and accessed at different times during the guest journey.
Additional Benefits and Other Options
There are many reasons why hospitality organizations should implement document management solutions into their businesses. They provide real-time, electronic document access to approved users; safely store and archive confidential documents; reduce paper and printing costs as well as storage needs; save back-up copies securely on stored network drives; help avoid audit nightmares when documents are requested; allow for much easier and more accurate disaster recovery and reporting; link invoices and other supporting documents to vendor files; capture waivers, approvals, signatures and other guest information securely; and most of all, boost employee productivity by automating previously tedious and manual but necessary tasks.
Document management can dramatically improve an organization’s business operations, and there are several modules available to complement existing or new systems. From quick and easy document scanning and signature capture, to automated archival and retrieval plus electronic routing for approval and processing, to e-forms and e-waivers, as well as linking documents and transactions – the ability to protect business, staff and guest data is easily obtainable through document management and the modules and supporting solutions available today. It’s not too late; start streamlining your business office now and see the benefits immediately.
April 14, 2022
The majority of responses on the March 2022 Snapshot Survey of ISPA (International Spa Association)