Find out everything you need to know about Guest Experience Management, and how to select the right solutions for your hotel or organization. Read the "The 2017 Smart Decision Guide to Hotel Guest Experience Management" from Starfleet Research
Whether you’re a full-service resort needing to integrate many applications across multiple outlets, or a small chain hotel needing to share data between properties, Visual One has the versatility you’re looking for. An excellent solution for condominiums and conference center management.
Reservations placed in any Visual One PMS module are booked through the same guest profile by the same reservationist, enabling one-stop shopping/up-selling opportunities for spa services, golf and dining. Store histories and photos to facilitate better guest recognition. The built-in concierge provides quick and easy access to accurate information.
The 2017 Smart Decision Guide to Hotel Guest Experience Management offers hoteliers a framework for considering GEM and assessing capabilities for extracting and analyzing guest data
Visual One PMS can improve productivity and controls while enabling superior customer service.
Key features and benefits include:
Choose only the modules you need, including golf, spa, sales and catering.
Enhance guest service. No reservation fee.
View multiple room types, tariff and packages on one screen.
Define, search and sort criteria.
Multi-currency capability and proper accounting of international taxation.
Integrated module with online participant booking for easy group management.
Provide enhanced services to group coordinators.
Single guest itinerary that includes spa, golf, dining and more.
Create customized reports with Crystal Reports.
Includes accounts receivable, accounts payable, general ledger (G/L), purchase order, condominium, club modules and bank statement (check) reconciliation.
Activities module tightly integrates with your Visual One PMS to help your staff schedule events and personalize reservations for your guests quickly and easily.
A complete software package to help you manage the membership of your club or resort. Improve your members’ experience while increasing operational efficiency and reducing lost revenues.
Ensures that all charges of a predetermined nature are guest complimentary, tracking both casino and non-casino guest charges.
Designed for quick and easy calculation of revenues, expenses and profit sharing between condominium owners and the management company.
Lets you keep in touch with your guests using HTML-based correspondence, advertising, marketing campaigns and customer surveys.
Enables guests to check in, receive an encoded room key, check out and obtain a receipt, all without having to wait in line at the front desk.
A mobile dashboard application that allows hotel managers to view key information about the property quickly and easily from a mobile device.
Helps property managers coordinate all activities surrounding events from one-off meetings to multi-day, multi-venue conferences.
More than just a Hotel Reservation Booking Engine chameleon™, offered by b4checkin, is a dynamic and fully interactive booking engine that gives you superior merchandising to drive conversions and to increase your revenue and profits.