News & Events

Oct 19, 2017

Data-Driven Decision-Making

Article By Robert Rebholz

With the millions of bits of data, how do you make good choices for F&B?

There are few things in an F&B director’s job that are more fulfilling than when a new guest shows up for a meal after checking into the resort, and immediately afterward posts an online review inviting the rest of the world to enjoy the same memorable dining experience.

Creating lasting connections with your guests should be your primary goal, with profitability being your expected result. The question to ask yourself is how to start taking advantage of the data your point-of-sale (POS) system generates to assist in the following:

  • Enhance the guest experience
  • Better engage your employees
  • Drive revenue
  • Optimize operational efficiencies

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