Guest Experience Management Infrastructure Study

This study captures the key priorities related to Guest Experience Management technology and provides a comparative view across several types of properties.

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Industry Reports

2020 POS Software Trends Report

Unlocking Agility – mobile POS and other investments are tracked in this annual report from Hospitality Technology.

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2019-7 Tips for Running Your Café Self-Service Kiosks the Right Way

The use of kiosks in your café operations offers a modern approach for increasing speed and efficiency and optimizing your operational efficiency.

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2019 Lodging Technology Study

A blend of data and digital engagement will power the next generation of genuine service, according to this annual research study.

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2019 Hospitality Infrastructure Study

Technology integration across enterprise functions is a big part of creating unified, personalized guest service. More than half (57%) of the GEM study respondents say it helps them deliver best-in-class guest experiences.

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