Agilysys Hospitality Software Customer Support

Solutions
- Food & Beverage Ecosystem
  - Food & Beverage Ecosystem
    
    Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
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- Hospitality & Leisure Ecosystem
  - Hospitality & Leisure Ecosystem
    
    From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
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- Inventory & Procurement Ecosystem
  - Inventory & Procurement Ecosystem
    
    Designed to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
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  - - Agilysys Eatec
    - Agilysys SWS
- Professional Services
  - Professional Services
    
    Hospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
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  - - Professional & Technical Services
Solution Studios
- Hotels
  - Hotels
    
    Whether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
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- Resorts
  - Resorts
    
    Whether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
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- Casinos
  - Casinos
    
    You’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
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- Tribal Gaming
  - Tribal Gaming
    
    A leader in casino hospitality management solutions who respects the sovereignty of your nation.
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- Cruise Lines
  - Cruise Lines
    
    Smooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
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- Higher Education
  - Higher Education
    
    Delight students, visitors & faculty, Retain staff, Grow margins
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- Life Plan Communities
  - Life Plan Communities
    
    Delight residents & visitors, Retain staff, Grow margins
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- Foodservice Management
  - Foodservice Management
    
    End-to-end foodservice management software solutions for optimum productivity and profitability.
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- Stadiums
  - Stadiums
    
    Innovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
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- Restaurants
  - Restaurants
    
    A Recipe for Success. Seamless Technology for Restaurant Management.
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Resources
- Articles
  - Articles
    
    Access our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
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- Customer Stories
  - Customer Stories
    
    Learn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
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- Customer Videos
  - Customer Videos
    
    Watch and learn what Agilysys customers have to say about their experiences with our solutions.
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- Product Resources
  - Product Resources
    
    An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
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- Product Showcase
  - Product Showcase
    
    Hear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
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- Webinars
  - Webinars
    
    Watch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
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- Industry Reports
  - Industry Reports
    
    Important research and studies from across the hospitality industry. Find out what thought leaders are saying.
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Support
- Contact Support
  - Contact Support
    
    Find out how to engage with the Agilysys Support team.
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- Microsoft Patches
  - Microsoft Patches
    
    See what Microsoft products and versions are currently support by Agilysys.
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- Payment Center
  - Payment Center
    
    Find our EFT payment information.
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- RMA Requests
  - RMA Requests
    
    Submit your Return Merchandise Authorization request.
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- Supply Orders
  - Supply Orders
    
    Place supply orders for the most commonly required items.
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- Hospitality IQ
  - Hospitality IQ
    
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Blogs
MyAgilysys
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Contact Support by Product

General Support Inquiries:-

US: 800 327 7088

Las Vegas: 702 875 4900

Canada: ResortSuite: 416.259.0715, 416.532.0010 (After hours support)

Hong Kong: +852 2111 5312

Malaysia : +603 5621 0314

China: +86 400 606 5600

To create and check the status of support cases online.

Visit MyAgilysys

Agilysys DataMagine

USA

dmssupport@agilysys.com

ASIA

ap-dmssupport@agilysys.com

Agilysys Stay

USA

rGuestStaySupport@agilysys.com

Agilysys Eatec

USA

eatecuser@agilysys.com

EUROPE

eatecuser@agilysys.com

Agilysys Eatec

ASIA

ap-eatecuser@agilysys.com

Agilysys ResortSuite

Canada

ResortSuite_support@agilysys.com

Agilysys Visual One PMS

USA

v1support@agilysys.com

ASIA

ap-v1support@agilysys.com

Agilysys InfoGenesis

USA

ig_support@agilysys.com

ASIA

ap-ig_support@agilysys.com

Agilysys InfoGenesis

EUROPE

ig_support@agilysys.com

Chip and Pin

EUROPE

ig_support@agilysys.com

Agilysys LMS

USA

lmssupport@agilysys.com

ASIA

ap-lmssupport@agilysys.com

Agilysys LMS

USA

lmssupport@agilysys.com

ASIA

ap-lmssupport@agilysys.com

IG Buy

USA

rGuestBuySupport@agilysys.com

Agilysys Seat

USA

rGuestSeatSupport@agilysys.com

ResPAK

EUROPE

ig_support@agilysys.com

*ResPAK is a product of Analytical Systems Pty. Ltd

Agilysys SWS

USA

swssupport@agilysys.com

ASIA

ap-swssupport@agilysys.com

Agilysys Pay

USA

rGuestPaySupport@agilysys.com

Agilysys Analyze

USA

rGuestAnalyzeSupport@agilysys.com