Dubai Marine Beach Resort & Spa improves Guest Service and Efficiency

Jun 22, 2017

A point-of-sale platform from Agilysys transforms employee workflows, achieving process innovation

The need:
Dubai Marine Beach Resort & Spa was looking for a technology solution that would improve service staff workflows and processes.

The solution:
Agilysys provided mobile point-of-sale technology, improving overall management of their 17 food and beverage outlets, allowing staff to be more efficient and spend more time with guests.

The result:
The solution supports more consistent operations across the property, improving service staff workflows, quality of guest service, accuracy of transaction data and the overall guest experience.

“The mobile tablets are making life easier for the service staff. They get orders entered quickly without all the back and forth from the table to the terminal. “

Shiju Nair, IT Manager
Dubai Marine Beach Resort & Spa

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