A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
The ancient Greek scholar Heraclitus noted that the only thing that is constant is change … and that is especially true in hospitality. An in-room amenity that in the past may have been something worth writing home about, quickly becomes table stakes offered everywhere or disappears forever. Hoteliers must continuously scramble to stay ahead of the competition.
Combine this constant search for the next big differentiator with the concurrent drive toward guest experience personalization, and you are presented with an inevitable outcome: guest room personalization. Attribute-based bookings that reflect guests’ preferences stand ready to change the way properties offer individual components of their rooms. Whether it’s space for a yoga mat rather than a desk, or improved technology that allows the streaming of personal content, guest expectations are dramatically changing the hotel experience landscape.
Travelers are demonstrating a preference for accommodations to be priced according to their unique requirements, rather than by the size and number of beds provided. Given this dynamic, hotels are exploring ways to grow revenue by unbundling their offerings (similar in some respects to the way airlines have already done this), showcasing all the unique inventory, amenities, attributes and experiences available.
Heraclitus missed one important element in his observation of change … that the pace of change is continuously increasing. Hoteliers must react and adapt quickly to capitalize on the trend toward hyper-personalization if they expect to outperform their competitors in the battle for superior guest experience and loyalty.