Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoHotel overbooking is a common practice in the hospitality industry, where hotels accept more reservations than the actual number of available rooms. While overbooking allows hotels to maximize revenue and occupancy rates, it can also lead to challenges and potential guest dissatisfaction. In this article, we will explore the concept of hotel overbooking, its benefits and drawbacks, and discuss whether hotels should engage in this practice.
Understanding Hotel Overbooking:
Hotel overbooking is based on the assumption that a certain percentage of guests will not show up or cancel their reservations, creating room availability for additional bookings. This practice helps hotels optimize revenue by ensuring a high occupancy rate, reducing the financial impact of no-shows and cancellations.
Benefits of Hotel Overbooking:
Drawbacks and Challenges:
From an individual location to an enterprise chain, get the most modern, comprehensive property management solutions for managing your hospitality business.
Should Hotels Engage in Overbooking? The decision to engage in overbooking depends on various factors, including the hotel's market segment, historical data on no-shows and cancellations, guest demographics, and risk tolerance. Here are important considerations:
Optimizing food & beverage operations and profitability demands a flexible, enterprise class point-of-sale system. Is yours up to the task?
Hotel overbooking can be a double-edged sword, offering potential financial benefits while also presenting risks to guest satisfaction and reputation. The decision to engage in overbooking should be carefully considered, taking into account market factors, historical data, risk management strategies, and guest communication protocols. By striking a balance between maximizing revenue and ensuring guest satisfaction through transparent communication and effective operational management, hotels can navigate the complexities of overbooking and maintain a positive guest experience.
To find out more about how Agilysys helps properties maximize Return On Experience at every guest and staff touchpoint, book a personalized demo with one of our Hospitality Experience Experts.
November 02, 2023
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