
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoJun 08, 2017
In the last few years, the hospitality industry has seen a definite shift toward acceptance of cloud-based technology. As the industry moves above property, more cloud PMS solutions are being offered, many of which have features and functionality once found only in expensive, iconic systems. Hotels and resorts are no longer asking if they should move to the cloud, but rather how they should move to the cloud.
One of the advantages of cloud-based technology is a reduction in costs. A premise-based system is a major capital expenditure, typically requiring a dedicated server. Then, there are the software licensing fees, installation and training expenses, and ongoing maintenance costs. With a cloud-based system, no costly hardware is needed. As for technical maintenance, it's usually provided by the vendor. The pricing structure, which is typically based on a subscription model, is often attractive because it enables properties to treat the technology as an operational expense rather than a large, up-front investment. As for support and training, many vendors offer 24/7 phone and email support, live chats, video tutorials, social media support and even on-site training for little to no extra cost.
Cloud-based PMS Deployment Guidelines:
Caution: Not all PMS technologies are the same
For properties with limited IT resources, off-the-shelf cloud property management solutions may look appealing. But a word of warning: some platforms advertised as cloud-based still run on a local server and require nightly updates to the cloud. These solutions don’t take advantage of some of the biggest benefits of cloud computing: real-time data and mobility.
Integrations: What’s Most Important
Operators should be planning PMS integrations that support the expectations of their existing and next-generation guests. The top three integrations that will help drive revenue and operational efficiency include:
Although migrating to a cloud-based system is not without challenges, many properties are pleased to discover that the process is surprisingly straightforward. Point-of-sale and property management systems perform particularly well in the cloud, and the benefits of migrating typically outweigh any short-term inconvenience.