From sustainability to guest service efficiency and security, customer expectations are ever-changing. Guests expect to interact with resorts, in one way or another, using technology. That’s why more operators are moving to innovative solutions to help meet these evolving guest expectations and remain relevant in their markets.
With more than 400 corporate and individual members from across the hospitality industry, Hospitality Technology Next Generation (HTNG) is one of the most influential technology associations to address today’s challenging guest service expectations. In a recent press release, HTNG announced a new partnership with Hospitality Financial and Technology Professionals (HFTP), a nonprofit hospitality association recognized as the spokes group for the finance and technology segments of the hospitality industry with over 5,300 members. Agilysys is a proud member of both organizations, and an active participant in HTNG’s GDPR Workgroup.
The two organizations established the partnership with the aim of strengthening technology across the hospitality industry, using the resources and strengths from each group focusing on the hospitality and travel industries. The two organizations apply the extensive knowledge from their industry expert members to create valuable resources for the industry, including the development and evolution of industry standards, best practices and creation of educational opportunities.
For their membership base, this partnership means that going forward, both groups will promote the other's events online, supporting the complete breadth of programs and initiatives that drive technology advancement across the hospitality industry. Combining their respective resources, the hospitality professionals benefit with more integrated tools that conveniently provide all resources in one place.