
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoResort and hotel operators have long understood the importance of meeting or exceeding guest expectations. As these expectations evolve over generations the industry continues to demonstrate its agility and business acumen by proactively keeping up with, and in some cases anticipating, guest demands. Agilysys set out to learn precisely what is most important to these hospitality professionals and discovered some profound insights; some of which are outlined in this three-part blog series, each one revealing important facts from the study.
Regardless of the category and size of the property, by now virtually all decision makers in hospitality have come to view their GEM capabilities and performance as a strategic initiative. GEM, and delivering an exceptional guest experience, is less about providing fancy amenities or cookies at turn down, and more about eliminating friction during all phases of the guest journey - from pre-arrival to post departure. This may sound lofty, but certain brands are already focused on this initiative. In fact, hospitality technology expenditures have been largely centered on improving digital guest engagement. Just how are these brands addressing GEM initiatives? With the execution of guest-centric service that is often tied to - in one form or another - technology.
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
According to the GEM study, more than half (57%) of hospitality professionals say technology integration is key to delivering best-in-class guest service. Technology interoperability across departments and functions is an important factor when seeking to create a unified and frictionless guest experience. In an ideal environment, guest data resides in the PMS and should be continuously updated with transaction and interaction data. Data that integrates into the PMS includes loyalty, retail purchases, activities such as golf or spa, and F&B preferences. Moreover, many essential back-of-the-house functions, such as housekeeping, valet, in-room dining and others all should be incorporated into the common flow for data dissemination, resulting in information at the point of interaction to help refine the guest experience.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys