
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoNov 09, 2016
Guest preferences continue to evolve. For the same service, the same demographic, and the exact same guest, that guest may choose to self-serve or want to be highly served at various times. To satisfy this variability, today’s trends focus on mobility and kiosk-based solutions for property management and point-of-sale. These technology options enable properties to serve guests across the entire spectrum, from high-touch to self-service, in the same venue. Even better when it’s managed with the same business system.
There is also a significant movement to understand and capitalize on the importance of non-gaming revenue and the drivers behind it. Hospitality operators must address the shifting preferences of guests, especially millennials, to non-gaming activities across the property. More than any other industry, gaming organizations must continue to create interest and intrigue in order to capture these guests’ attention. Guest recruitment, wallet share growth and stronger guest connections are the technological trends and, as a result, are key objectives of the Agilysys mission.
Hospitality technology must move from managing guest transactions to providing a 360-degree view of the property as well as each individual guest in order to maximize upsell or spending opportunities while still delivering a valued and memorable guest experience.
Technology trends are highly centered on mobility and guest self-service. It’s not that every guest wants self-services, rather they want to have the options available. They want to be able to determine when and how the service takes place. Understanding the data behind their decisions is the next step.