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GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
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GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
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GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoNov 10, 2016
As discussed in our last blog, technology trends in gaming are highly centered on mobility and guest self-service. Operators need more intelligence from the data produced from guest transactions and from historical spending patterns, room preferences, dining preferences, to personal data like anniversaries. Solutions from Agilysys make that information available to all systems at each guest interaction, and provide the flexibility to deliver contextually relevant promotional offers to guests; increasing revenue opportunities while creating a uniquely personalized experience. Properties that do this are not only creating more lasting connections at each touch point, they’re likely increasing guest wallet share as a result.
There’s a growing need for more information, more data about guest preferences, their spending and other patterns. Hospitality operators use Agilysys’ innovative business analytics tool rGuest® Analyze to meet this need. Understanding the value of each guest type is critical: the gaming, the non-gaming, non-staying, or low intensity gaming guest. To understand each guest persona, operators are able to segment consumption data across all activities at the property.
The casino has little chance of accessing the gaming spend if the non-gaming offer is not attractive to the demographic the property desires. BI tools like rGuest Analyze provide the precise information operators need to make more informed business decisions to empower employees and better align their day-to-day activities with guest trends.
Next we’ll uncover why an integrated solution is preferred.