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Spotlight on Exquisite Guest Service at Tranquil Beach-front Resort
Nov 17, 2017
The management team at Koloa Landing® Resort discovered the flexibility that their team required in an award-winning point-of-sale system, Agilysys InfoGenesis® POS and InfoGenesis® Flex, offering easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. The management team also selected Agilysys’ payment gateway, rGuest® Pay, to help reduce the risk of fraud with PCI-validated, point-to-point encrypted payment processing.
“We wanted technology that would strengthen the property’s entire food and beverage operation…The combination of InfoGenesis fixed and mobile POS solutions enables us to offer a quality experience in a variety of settings, particularly poolside, while rGuest Pay reduces the risks associated with credit card acceptance.”
Erik Hosseinioun, Project Manager
Azul Hospitality Group (Koloa Landing® Resort)
Koloa Landing Resort features 21 acres of lush, tropical grounds alongside 306 deluxe villas and studio accommodations at this one-of-a-kind property. Guests at Koloa Landing Resort experience luxurious Kauai hotel amenities including a poolside bar & grill – Holoholo Grill – a partnership with consulting chef Sam Choy, 4,000 square-foot day spa with five private treatment rooms and the island’s only all-copper Ofuro Japanese soaking tub, three gorgeous resort pools – a 6,100 square-foot family lagoon pool, 2,000 square-foot tranquility pool, and 350,000 gallon signature pool – all three with poolside BBQs, Jacuzzis, fire pits, full food & beverage service – and much more.