Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoExponential advances in technology are causing significant changes in today’s business landscape and the hospitality industry is no exception. The 2018 Lodging Technology Study from Hospitality Technology magazine gathered data from more than 60,000 properties to explore the technology challenges operators face today and how they choose to grow their businesses to complement the growth of technology.
The study features priorities among hoteliers, including their top challenges, investment plans and technology goals. The results show hotels are looking to gain a competitive advantage in the market by prioritizing one thing in particular: Empowerment of the Guest. By offering services that allow each individual to customize their own experience, these properties are better at catering to the guest’s needs and wants. Today, we present two ways to empower the guest with their very own, unique experience.
Allowing for a flexible check-in and check-out experience.
Checking in and out is the first and last direct interaction a guest has with a hotel, which makes it a very important one. These impressions are significant factors in the guest’s overall impression of the property, as well as whether the guest chooses to recommend the property to others. Using innovative technology, properties can facilitate a variety of check-in and check-out experiences to accommodate differing preferences. While a younger guest might prefer to check in online using their phone, others want a more traditional experience with the option of asking the front desk for local recommendations. And when leaving the property, some guests will skip the queue at the front desk and instead use a self-service kiosk that can email their folio to them, getting them on their way quickly.
Using integrated systems for a seamless experience across the property.
Upon arrival, the guest will naturally go toward their preferred options whether it be dining, on-site activities such as spa or golf, or ordering room-service. This information is tracked with an integrated PMS, with knowledge that allows operators to tailor the guest’s experience in the future, knowing exactly what their preferences are and how best to cater to them.
Having integrated systems that work together offers the added advantage of creating a seamless experience wherever the guest chooses to go. Agilysys Vice President of Products and Customer Support, Sridhar Laveti, explains in the Study how integrated systems are driving better experiences:
Hoteliers should expect all of their hospitality solutions to work in harmony. Property management technology is at the core of every hotel and resort, and while it helps drive a frictionless guest experience, it should also offer seamless integration with ancillary technologies.
November 07, 2024
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