
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
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GoSee what Microsoft products and versions are currently support by Agilysys.
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GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoTechnology has found stable footing in the restaurant industry. The traditional way of accepting orders has gone from handwritten scribbles on a paper tablet, to orders placed via the web using a smart device or at a kiosk, bypassing any “middlemen” and placing orders into a central restaurant POS system.
The capabilities of restaurant and foodservice industries change with each passing year. Without a doubt, the advent of the internet was revolutionary to all businesses, and it brought many changes to POS software too. With the entire order placement and acceptance process managed with technology, suddenly everything became much more manageable. The advancements in restaurant POS have helped in generating better accuracy and efficient workflows. Here are some of the ways restaurants expect their continued technology investments will solve the business challenges of 2020 and beyond:
Online ordering has reformed the way restaurants operate. Integration of online ordering into the POS is making the order acceptance process much more straightforward. A typical restaurant accepts orders from one or more mediums when placed online, while the POS integration brings that information into a central place for better operational efficiency and order accuracy. Efficiency is often the outcome of online ordering since restaurant managers are able to handle more throughput with the same (or less) staff headcount. And instead of entering orders for the customer who is on the phone or face-to-face, customers enter their own orders online – inclusive of substitutions and additions – which results in greater order accuracy. Fewer mistakes create happier guests.
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
A cloud-based POS makes life a little easier for management. Menus can be updated or modified as often as required to accommodate operational needs or the changing expectations of guests. Restaurant chains that need to maintain menu and pricing consistency from location to location are turning to cloud POS to make it happen.
A mobile POS saves time by reducing server trips between the terminal and guests. A server’s handheld tablet allows for conversational order-taking; servers can enter orders into the POS while remaining at the guest’s table. Mobile POS not only ensures more friendly service, but it also reduces guest wait times which can result in serving more people in a single meal period. With the increased efficiency of service staff, it’s no surprise that restaurant managers are jumping aboard the mobile POS train.
Ease and security of payments continue to improve in 2020. The introduction of digital, mobile wallets that store credit card details not only make it easier for guests to pay, but it also prevents credit card numbers from being shared, thus enhancing security. A POS-integrated payment solution that provides access to validated P2PE, EMV payment gateways will be vital to restaurant managers in the next decade as part of their efforts to continue reducing the risk of a data breach and to make the payment process as seamless as possible for guests.
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
Advancements in POS and payment technologies have helped bring many restaurants into the 21st century with better integration and automation features. The future of the restaurant industry is bright!
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May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys