
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoToday’s casino industry features more resort properties offering a wider variety of entertainment options besides the casino floor. Operating large properties and managing the extensive on-site technology can become overwhelming if the solutions don’t work well together. Resort operators have much to think about when it comes to the technology that helps them manage everything, from front desk operations, gaming equipment, e-games platforms, food and beverage operations to security and data storage.
While they can sometimes struggle to find the right technology to meet every need across the property, today’s hospitality solutions have become much more advanced. One priority for managers is finding a system that connects all the touch points, gathers more information about guests, and supports the property’s overall revenue strategy. Below are three steps to optimizing casino resort operations with the use of modern technology.
A Solid Foundation
At the center of such a seamless operation is the comprehensive property management system. When integrated to the rest of the property’s technology, including the CMS, the PMS system can help make a positive difference when building guest relationships and growing revenue opportunities. For a casino operation, it is especially important to have this integration with the on-site casino management system, to be able to track guests who are spending money on and off the casino floor.
Gathering Guest Data
It is equally important to consider the non-gaming part of an operation and the guest spending that takes places off the casino floor. The property’s chosen point-of-sale system is at the heart of that operation. Using a flexible and highly integrated POS system, the guest information is automatically captured for future use and helps staff build better guest relationships.
Looking Ahead
The future of casino resort technology lies in the continued growth of truly integrated systems that connect gaming and non-gaming outlets and amenities. Gathering information about guests through the property management system, the point-of-sale system and the casino management system enables management to create a cohesive and property-wide strategy, grow revenue and deliver a personalized guest experience.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys