
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoWhen guests check-in, security shouldn’t be on their minds. However, as the industry has become an attractive target for fraudsters, hotels and resorts should make security a high priority. It’s necessary to evaluate security programs regularly, and today we share a few tips to consider:
Loyalty account takeover is a growing challenge as fraudsters know reward redemptions typically aren’t scrutinized as rigorously as traditional payment transactions. Your most loyal guests often accumulate high reward balances, making their accounts vulnerable to exploits.
Preventative Actions: Keep an eye out for account misuse. Train staff to recognize out-of-character guest behaviors. You can also adjust your loyalty program redemption strategy to align with that of your payment transactions. Using consistent strategies can help minimize upsetting your most loyal customers.
Any breach of data is unfavorable and can impact your business in terms of revenue loss and brand discrediting. In some property management, point-of-sale and other systems that process credit cards, CVC numbers may be logged, making them accessible with minimal access controls.
Preventative Actions: Work with reliable property management providers and a payment transaction system that allows you to collect payments securely. Look for technologies that employ – or integrate to those with tokenization and confirm that your technology partners are PA-DSS, PCI-validated providers where applicable. Vulnerability scanning is another important measure that will help protect your brand. If you have recently implemented or updated your PMS, accounting system or sales and catering system, it’s time to perform a vulnerability scan.
IT and Security should work hand-in-hand when it comes to protecting your business. Without a collaborative approach, it’s difficult to know where you might have security gaps. While the IT team is focused on delivering a scalable, flexible solution architecture to ensure you can run your business effectively, the Security team oversees cyber and network protocols, and controls access to physical property areas.
Preventative Actions: Each department is equally critical for effectively deploying and maintaining the most advanced secure business protocols. Foster interdepartmental relationships by placing the two departments under the same reporting structure. Alternatively, you can conduct regular interdepartmental security meetings.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys