A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
The hotel and resort experience is becoming increasingly focused on connecting with guests on a personal level. It's no longer sufficient to provide the bare necessities, such as a friendly welcome and free WiFi. Operators must impress their guests to ensure repeat business. Streamlining the reservation process while personalizing the guest’s stay can often be the difference between a memorable experience and a mediocre one. With this in mind, today we share three ways that a streamlined reservation process can make a positive difference.
Intuitive PMS - The first step to engaging guests and making sure the reservations process is seamless end-to-end, is implementing an intuitive and easy-to-use property management system. Studies show that more than 84% of hotels expect mobile PMS access will improve their daily efficiency. Having a PMS with facial recognition technology gives staff quick guest information at check-in, often before the guest shares their name. It helps operators deliver more personalized guest service.
Online Reservations - Most guests have gone digital by now. They're using mobile devices for everything, from browsing social media to booking their next vacation. Using an integrated booking engine and leveraging OTAs will create a seamless booking experience using the guest's preferred online platform. A truly integrated system will also eliminate the challenges of managing multiple rates and room inventory for several online channels. An intelligent PMS can even present relevant upsell offers to increase revenue opportunities.
Secure Payment - The last step we recommend for a seamless reservation process is using a PCI-validated and P2PE (point-to-point encrypted) payment processing solution to increase the guest confidence as they book their stay. Protecting guests’ sensitive data is important and an advanced payment processing solution can also significantly reduce your PCI burden, ultimately increasing operational efficiency.