There is a delicate balance to delivering optimal guest experiences and still growing your bottom line. A technology foundation supplemented with mobile engagement can help you strike the right balance. This should come as no surprise since many travelers are booking trips on their mobile phones today, and guests expect your property to offer mobile interaction at some point during their stay. The growing demand for mobile service creates opportunities for resorts who want increased guest interaction without being intrusive.
With this in mind, here are the top three reasons resorts should add mobile check-in with digital keys to their IT initiatives:
Digital, mobile keys provide a smart way to keep guests engaged without intruding on their personal space. Strengthen your business potential with mobile check-in that also supports suggestive upsells that can help you continually grow your bottom line.