Agilysys Authorize streamlines payments for hotels, resorts, and casinos with secure, PCI-compliant credit card and mobile processing, enhancing guest trust and satisfaction while integrating seamlessly with your hospitality ecosystem.
Agilysys PMS and its Ecosystem Enhancers work together as a unified engine that connects rooms, dining, activities, spa, golf and more—so properties can personalize experiences and grow revenue beyond the room. By streamlining operations, sharing real-time data, and automating the heavy lifting, the ecosystem empowers staff to deliver faster service, smarter upsells, and consistently memorable stays.
Every transaction is protected with PCI-validated P2PE.
InfoGenesis supports enterprise/centralized models, multiple outlets, and multi-property configurations — whether you operate a single venue or a global resort portfolio.
From mobile ordering and customer lines to email/SMS receipts and loyalty rewards, every touchpoint reduces friction and improves the guest journey.
Agilysys InfoGenesis delivers a fast, reliable, and deeply integrated point-of-sale system designed to thrive in the highest-volume hospitality environments. With mobile flexibility, industry-leading offline capabilities, seamless integrations, and secure payments, InfoGenesis keeps transactions flowing, empowers staff, and drives stronger revenue across every venue.
Turn First-Time Guests into Regulars
Maximize Return on Experience (ROE)
Future-Proof Your Property
Master the Six Moments that Matter
Blend Tech with the Human Touch
Build High Return Hospitality
Bridge the Revenue Aspiration–Reality Gap
Monetize Every Guest Moment
Lead with Data and Technology
Redefine ROI as ROE
Operationalize Empathy into Value
Unify Technology & Humanity
Close the Technology Readiness Gap
Redefine Efficiency Through Experience
Adopt the Experience-Driven Dining Framework
Go Beyond the AI Hype
See AI in Action
Get Future-Ready
Turn Every Plate into Profit
Leverage Technology for Precision & Personalization
Deliver Guest-Centric Dining at Scale
Speak directly with our technical support specialists for immediate assistance.
Contact: See regional numbers below
Hours: 24 hours a day, 7 days a week
Submit detailed technical questions and receive comprehensive solutions from our experts.
Contact: SupportDesk@agilysys.com
Hours: 24 hours a day, 7 days a week
Create and check the status of support cases online
Access our comprehensive online portal to submit support tickets, track case progress, and access exclusive resources 24/7.
Visit myAgilysys
North America Regional support phone numbers
US Main
800 327 7088
Las Vegas
702 875 4900
Canada ResortSuite
416 259 0715
ResortSuite After Hours
416 532 0010
EMEA Regional support phone numbers
EMEA
+44 203 868 3138
EMEA UK
+44 203 608 8033
ResortSuite EMEA
+44 203 514 1828
Asia Pacific Regional support phone numbers
Australia
+61 290984877
China
+86 400 606 5600 or +86 155 0756 795
Hong Kong
+852 2111 5312 or +852 3840 2112
India
+91 44 66239210 or +91 44 66239 292
Malaysia
+60 3 2775 7555
New Zealand
+64 9884 9711
Philippines
+63 28687 107
Singapore
+65 8222 3885
Support Hours
Critical/Emergency Issues
24 hours a day, 7 days a week
Standard Support
24 hours a day, 7 days a week
Email Support
24/7 submission, responses during business hours
Before You Contact Us
To help us serve you better, please have the following information ready:
Agilysys is more than a software vendor—we're your partner in driving long-term value and memorable guest moments.
