Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoWith increasing competition and changing market expectations, it can be difficult to introduce effective marketing initiatives that actually influence the bottom line. There's a perfect blend of science and art required in marketing and promotions. The right blend will not only help keep guests interested, but give them a reason to return. Attracting and retaining happy guests - that’s the challenge. Wherever they go, guests need to feel special. Marketing is an important way to augment your guest service strategy with personalized engagement that gives guests that special attention. Of course, it won’t hurt to include some attractive promotions or offers, encouraging them to return.
Not sure where to start? Why not lean on technology? More resorts are turning to their existing systems, and partnering with their technology providers to supplement guest marketing initiatives These resorts use tools such as an Intelligent Offers Engine (IOE), which allows resorts to create, distribute, track, manage and encourage offer redemptions far more effectively. Here’s how:
Offers and discounts are important when it comes to attracting guests and encouraging them to return. IOE uses Artificial Intelligence (AI), which enables the reward to change according to the behavior of the guest. For instance, when the guest is offered a discount, but hasn’t redeemed the offer, the IOE automatically serves up an alternate promotion until there is an offer that entices the guest. The technology is configured to have an ongoing "conversation" with the prospective guest, and can increase the bottom line by as much as 30%.
Digital, personalized marketing is proven to be very effective and the IOE helps make it possible. Personalized guest interfaces help strengthen loyalty and revenue by creating more touch points that keep guests focused on the brand, and spending a little extra. Resorts can integrate their digital offers with the InfoGenesis® POS and LMS® solutions. It makes for an ideal add-on that almost immediately adds value and provides extra touch points without having to hire new staff. Perhaps most importantly, all these touch points, and how guests respond or don't respond, combine to become very telling data for operators. These guest interactions enable resorts to identify patterns and other insights about patrons’ preferences.
The IOE provides a cloud-based integration, enabling resorts to edit as needed. The software facilitates efficient promotions management and curates customized guest marketing with AI. Replacing paper offers with digital promotions saves thousands in printing costs every month. OfferCraft’s digital offers technology changes all of that.
Learn how resorts are strengthening guest loyalty and increasing revenue with digital promotions.
November 02, 2023
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