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    Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
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    From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
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  - - Professional & Technical Services
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- Foodservice Management
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- Stadiums
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    Innovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
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- Restaurants
  - Restaurants
    A Recipe for Success. Seamless Technology for Restaurant Management.
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- Airports
  - Airports
    Optimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
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Resources
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    Access our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
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- Customer Stories
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- Product Resources
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    An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
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- Product Showcase
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    Hear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
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- Webinars
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    Watch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
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- News
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    Agilysys in the news
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- Events
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    With the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
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Support
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    See what Microsoft products and versions are currently support by Agilysys.
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- Payment Center
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    Find our EFT payment information.
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- RMA Requests
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    Submit your Return Merchandise Authorization request.
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- Supply Orders
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    Place supply orders for the most commonly required items.
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- Hospitality IQ
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Blogs
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WHAT'S THE BUZZ IN HOSPITALITY?

Carnival is Transforming the Cruise Passenger Experience

Nov 26, 2018

It’s fascinating to watch the booming cruise industry, a market that is leading a new generation of hospitality technology adoption and modernizing these floating hotels into smart cities.

One such cruise line is Carnival Corporation. Recently presented with the distinct CES Innovation Award which honors outstanding design and engineering in consumer technology products, Carnival’s pre-cruise service allows passengers to register all their details prior to departure, from passport credentials to food preferences. Passengers are sent a wearable Ocean Medallion in advance, which offers intelligent navigation, like a car or phone GPS app. The coin-sized device is currently transforming vacations for those sailing aboard Princess Cruises, one of Carnival's leading cruise line brands. Princess Cruises promises passengers that there is no need for introductions when embarking, as the ship already knows once they board. The Ocean Medallion even helps parents keep an eye on their children’s whereabouts when aboard the ship. And the crew stands ready to address questions and requests even before passengers ask. With their smart technology, Carnival is raising the bar for elevated personalized service.

For a few days, the cruise experience is a passenger’s entire world. Get it right, and many will become lifetime customers. The cruise passenger experience brings an era of great opportunity. Who wouldn’t want to stay on a floating palace at sea?

November 02, 2023

2024 Hospitality Industry Conferences You Shouldn't Miss

The year 2024 promises a vibrant tapestry of innovation, knowledge sharing, and networking opportun .....

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