A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Carnival is Transforming the Cruise Passenger Experience
Nov 26, 2018
It’s fascinating to watch the booming cruise industry, a market that is leading a new generation of hospitality technology adoption and modernizing these floating hotels into smart cities.
One such cruise line is Carnival Corporation. Recently presented with the distinct CES Innovation Award which honors outstanding design and engineering in consumer technology products, Carnival’s pre-cruise service allows passengers to register all their details prior to departure, from passport credentials to food preferences. Passengers are sent a wearable Ocean Medallion in advance, which offers intelligent navigation, like a car or phone GPS app. The coin-sized device is currently transforming vacations for those sailing aboard Princess Cruises, one of Carnival's leading cruise line brands. Princess Cruises promises passengers that there is no need for introductions when embarking, as the ship already knows once they board. The Ocean Medallion even helps parents keep an eye on their children’s whereabouts when aboard the ship. And the crew stands ready to address questions and requests even before passengers ask. With their smart technology, Carnival is raising the bar for elevated personalized service.
For a few days, the cruise experience is a passenger’s entire world. Get it right, and many will become lifetime customers. The cruise passenger experience brings an era of great opportunity. Who wouldn’t want to stay on a floating palace at sea?