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WHAT'S THE BUZZ IN HOSPITALITY?

Case Study: Cypress Bayou Casino Hotel

Feb 03, 2017

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For many years, the hospitality industry has run on two things: happy patrons, and Iconic technology. Front‐ and back‐of‐house systems that worked consistently and didn’t cause disruptions became entrenched in the fabric of many properties. Today, a new wave of industry opportunity has presented itself. Patrons have expectations of a mobile‐friendly experience, with speed and convenience reaching new levels of demand. Info‐Tech Research Group spoke with Debbie Young, Director of Food and Beverage at Cypress Bayou Casino Hotel, to understand how they are addressing these new challenges with a new technology solution.

Industry Report

Revenue Beyond the Room

The 2025 Global Hospitality Study

Sep 14-16, 2025

FSTEC Gaylord Palms

Kissimmee, FL

Nov 2 - 5, 2025

LeadingAge Annual Meeting

Boston Convention & Exhibition Center | Boston, MA

Nov 16 2025 - Nov 19 2025

The C3X Annual Conference & Expo

Las Vegas, NV

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