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Follow These 3 Guidelines to Facilitate…

Let’s face it. Guests take notice when your staff are under pressure to manage cumbersome workflows, antiquated systems and duplicative,...

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Good to the Last Crumb: 3…

Restaurant and foodservice venues generate a lot of numbers, making it difficult to manage waste from spoilage, overstock, or theft....

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5 Stages of a Connected Guest…

For many, guest service and the guest experience are seemingly interchangeable. While guest service may imply a single interaction, the...

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Restaurants Find Sustainable Methods for Limiting…

The holidays are a time of tradition. It’s a time of gathering around a table and enjoying your favorite comfort...

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Pinehurst Resort & Country Club Transforms…

Pinehurst is continually improving the guest check-in process using a mobile workflow management solution that modernizes housekeeping and staff efficiency....

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3 Ways to Unlock your Property’s…

There is a delicate balance to delivering optimal guest experiences and still growing your bottom line. A technology foundation supplemented...

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Increase Productivity 21.3% by Reducing the…

Most organizations do not leverage the power of e-documents – a potentially missed opportunity to supercharge the company’s productivity. According...

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Be a Good Conversationalist for Repeat…

There is a lot of “talk” about how brands converse with guests and the myriad of channels available today to...

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What Luxury Really Means

Have you been enticed with promises of a “Luxury“ hotel experience only to find a tiny room with a view...

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Data Speaks Volumes in The Quest…

Smartphones have not only changed the way the world communicates but also how it makes decisions. An incentive motivates resort...

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