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GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
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GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoPOS systems have come a long way. Originally invented, in part, to help keep employees from stealing profits in the late 1800s, today we have robust solutions that integrate sales, inventory, accounting, and data analytics. A POS is more than managing sales transactions; it’s critically relevant to the guest experience. And its evolution continues to disrupt the status quo at foodservice, restaurant, and retail outlets alike.
Cloud-based POS is one of the leading trends. Hospitality Technology reports that 61% of merchants are looking to acquire a cloud-based POS for their business. Operators prefer these advantages of having a cloud POS, citing the following primary reasons:
Functionality – Most cloud-based POS solutions can integrate with other programs whether those programs are on-premise or in the cloud, so operators do not have to give up their existing solutions. For the integration to work, however, operators should look for POS systems with open APIs (Application Programming Interfaces), which allows third-party applications to fit right in with existing solutions, such as online and mobile ordering, as well as flexible payment options.
Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
Manageability – On-site systems require an investment in time and staff resources to set up, learn, and continue to maintain. Cloud-based POS can eliminate most of that. Software updates come from the cloud to the POS terminals and tablets, making the process much more manageable with minimal, if any, business downtime. Software updates can be relatively transparent.
Flexibility – Cloud POS often operates well on small-form devices such as tablets. Solutions that are used on familiar, mobile devices will allow service staff to better manage their guest engagement objectives, which in turn elevates service levels. There is also some flexibility in the migration process for operators who may choose to transition to a cloud-based system in their own time, adopting cloud POS in stages.
The 2020 hospitality POS market will see an acceleration of mobile and cloud-based POS to make things easier for service staff. We will also see growth in more self-service options for guests, including new use cases for kiosks, web-based apps, and location-independent order placement and delivery. The advancements will be seen globally, with noticeable growth in areas across APAC.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys