News & Events

Jul 19, 2018

Visual One® Property Management System Adds Mobile Guest Check-in and Check-out and Improved Global Features

ALPHARETTA, GA. — July 19, 2018 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that its industry-leading property management system, Visual One® has added additional mobile capabilities that provide hospitality operators with key features that improve their guests’ experiences. The new features enable guests to check in and out online and allow staff to increase productivity with mobile housekeeping. An integration with the company’s booking engine, rGuest® Book, has also been added, allowing operators to offer seamless online booking. In line with the company’s growing commitment to its global customers, Visual One has also added additional payment integrations and increased support for regional settings. 

Visual One PMS is a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly screens are laid out in a logical and understandable format with quick-feature icons and drag-and-drop capabilities. The software, which runs on a Microsoft® SQL Server® database, has modules for accounting, activities, club management, comp accounting, condo accounting, golf, guest marketing, sales and catering and spa management.

Mobile check-in will enable guests to check themselves in from their cell phone hours prior to arriving at the property. The guest can also make secure payments directly from their device during check-out, creating a seamless guest experience and ultimately minimizing lines at the front desk. Visual One customers will also be able to mobile enable their housekeeping operations, eliminating the need for outdated clipboards while increasing staff efficiency. Integration with Agilysys’ new web-booking engine, rGuest Book, allows managers to implement a commission-free, easy-to-use booking system and move guests effortlessly through the booking process. 

Additional newly added features in Visual One include:
  • Additional gateway integrations with rGuest® Pay Connect, including European coverage with 3C Payments
  • Enhanced support for local regional settings for currency, date and time 
  • Reservation management improvements 
  • Casino offer enhancements 

“Agilysys continues to transform the guest experience and operational efficiency with the latest additions to the Visual One property management system,” said Max Romanenko, Senior Director of Engineering at Agilysys. “Visual One continues to adapt to its customers’ unique business processes and workflows as a flexible and fully integrated solution. The enhanced features and functionality improve productivity across operations and will enable properties to provide seamless guest service from arrival through departure.”

About Agilysys
Agilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.
Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit

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PR Contacts:

Heather Foster, Agilysys, Inc., 770-810-6031,  

Richard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500,

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