A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
Enriching Your Club Members' Experience Through Online Booking and Mobile Access
Feb 18, 2022
By implementing a club membership management system, private clubs within hotels and resorts can manage guest and member profiles across their entire operation. These facilities are experiencing improved service levels, increased efficiency, and a boost in guest satisfaction scores just by integrating club management with their property management systems (PMS). Today, technology providers have created software solutions to manage any membership-based operation including private clubs, luxury hotels and resorts, golf resorts, recreation centers and wellness centers, and there are several modules available to enhance the members’ and guests’ experiences while at these properties.
Why does my property need a club management system?
Clubs are seeing a dramatic improvement in staff productivity by allowing members to access their profiles online and manage their accounts or book services through their mobile devices. By freeing up their employees, they can focus on other tasks that generate more revenue for the property.
What are some of the unique features provided by a club management system?
Fast, automated batch processing for dues or the settling of account balances
Membership level control of account management, dues and discounting
The ability to post charges with line-item detail to a member account from any module
Staff payroll reporting based on commission and membership sales activity
How does club management benefit our members?
Members have mobile access to their accounts, allowing them to check balances and book services online. Through the single view of the guest or member that a club management solution provides, members have the ability to manage their accounts through the mobile device of their choice including:
Self-service online booking engine for rooms, spa services, tee times, dining reservations and other activities
Online and mobile portal access to view their accounts including detailed charges and F&B minimums
Seamless access to privileges and discounting property wide
Automated email statements with access to view detailed charges
Option to pay outstanding balances online
Property Management Solutions
From an individual location to an enterprise chain, get the most modern, comprehensive property management solutions for managing your hospitality business.
With a club management system in place, guests and members have direct access to manage their accounts and book through their club's online portal, freeing up employees to focus on other revenue opportunities. By integrating a club management system with other modules, the property can optimize its service offerings, enhance the member experience, and exceed their expectation.
To learn more about the benefits of club management and how hospitality technology providers are creating solutions to enhance club members' experience, visit ResortSuite by Agilysys in booth No. 1318 at the CMAA 2022 World Conference and Club Business Expo inside the San Diego Convention Center, February 21-22, 2022. The team will showcase its club membership management system, which is designed to manage private clubs and memberships within hotels and resorts. The full conference including educational sessions, professional development and networking opportunities for the club management industry, will be held February 19-23, 2022.
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Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.