
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoAs a 100% Hospitality solution provider, Agilysys participates in dozens of hospitality events throughout the year. Please view our list to see where you can visit Agilysys in person.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoOver the past 20 years, many facets of the resorts industry have shifted to adapt to changing consumer behavior and new technology. This has in turn changed how operators and managers conduct business. What was once considered science-fiction is today available on almost everyone’s smartphone. Facial recognition is a reality for resorts, and since it supports guest attribute identification, it's perfect for mixing with PMS (Property Management Systems) data to personalize the guest experience.
Facial recognition combined with open APIs make for progressive functionality when it comes to delivering exceptional guest service. The most advanced are aimed mainly at the customer service back-end and, in keeping with this trend, technologies can now recognize returning guests. Digital information about the guest enables the front desk agent to personalize guest greetings and accommodate preferences such as room type, location, resort amenities and dining options.
Today, resorts are looking to increase their revenue using advanced technologies like facial recognition. Security is an important aspect of maintaining a hotel’s revenue. Guests are attracted to a resort when they know they are safe. Using facial recognition, it’s possible to create some of the greatest security systems the industry has seen. Crimes caught on the resort’s camera can lead to the offender’s facial identification. Beyond crime mitigation, facial recognition can also be used to monitor for small children who appear to be alone. Hotel staff can easily send an alert to the child’s family.
Hotel software is no longer limited to optimizing operations as most would think. It is being used to influence guest engagement in a big way, using sophisticated compatibility with voice-based AI systems like Amazon’s Alexa. When the software is API-based, custom integrations add more value to resort operators who are looking for new, technologically advanced PMS solutions that serve front- and back-of-the-house, as well as their guests.
Technology investments have long been a practical method for hotels to gain an edge over competitors. Facial recognition is one such technology that many are investing in to not only increase revenue, but also to enhance the guest’s experience and security in ways that are much more profound than they have ever been.
May 11, 2022
Do hotels really need a front desk? No. It's that simple. Kiosks, mobile check-in and digital keys