
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoMar 10, 2017
Is a cloud-based POS or PMS right for your business? Every application has its own unique cloud migration path. And every business will have its own access needs and workflow requirements. There isn’t a “one size fits all” approach when it comes to moving systems above property. Here are a few guidelines to consider before embarking on a cloud migration project.
1. Thoroughly research your own requirements before migrating. It's important to carefully study your existing IT infrastructure, needs and usage to determine if cloud migration is right for your operation. Assess which solutions are best suited to a cloud environment, as not all of them should migrate. There are some, including POS and PMS, that perform better in the cloud. It’s important to fine-tune the list of apps that should make the migration to achieve optimal cloud performance.
2. Security is paramount. Ask you prospective cloud service provider to clearly define the security services it will deliver. These details should be explained thoroughly in a SLA (Services Level Agreement). Making your expectations known to ensure the provider knows how they’re being measured and exactly what’s expected.
3. Consider either hiring in-house technical talent or a third-party to provide guidance and make sure the contract with the cloud provider includes indemnification to protect the business, guests and investors. A provider with multi-layered security protocols provides more failsafe measures that enhance the overall security of the business and your customers. While we can’t reasonably expect to off-load compliance and governance responsibilities to a cloud service provider, the good news is most reputable cloud-based solutions use powerful encryptions that can’t easily be overcome by hackers.
4. A typical error made by those who have already migrated to the cloud? Not leveraging in-house IT staff, who can complement the cloud providers’ team of experts and ensure operators have sufficient data management and control, allowing you to maximize cloud ROI. In-house staff have knowledge about how the business operates and cloud-based solutions free them up to better focus on technologies that are driving revenue and improving guest service.
5. Another common mistake is getting rid of old hardware too quickly. After migrating to the cloud, used IT hardware still has value. Consider a hardware exchange to recoup some IT budget.
The future holds great technology innovations that will have a beneficial effect on the hospitality industry and options abound for operators to choose the best technology for their unique business needs. We’re just beginning to harness the advantages of cloud-based POS and PMS, and in doing so gaining the power to respond quickly to guest requests, safeguard confidential data and even add a layer of protection against hackers and ransom attacks.