
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoNow more than ever, hoteliers are looking for tools to help them keep up with evolving industry trends and guest expectations. As the demands of the guest changes, so does the response of the hotel, and it must be in a position to stay current to compete in today's world of hospitality.
But how can hoteliers future-proof their existing systems? If they implement a few flexible and easy-to-use modules, they can add several attractive features to their guest offerings without breaking the bank or reinventing the wheel every couple years.
Whether working with one vendor or multiple providers, hotels must have solutions that integrate easily with the systems they have in place and enable them to provide the highest level of guest service possible. Hotels have to work with so much less today than ever before – whether due to labor shortages or supply chain issues. Through the implementation of highly useful modules, properties can focus on the future, boost guest satisfaction, dramatically improve service levels, and optimize the systems, staff and inventory they have already.
How can my property future-proof the systems we have in place?
The goals of future-proofing are scalability and resiliency. As your operation grows and changes, you must have the tools to successfully respond to your business needs and those of the guests.
By adding newer cloud-native SaaS solutions to your tech mix, you can seamlessly add new features and services without having to replace existing systems. Modules that focus on services like spa, activities, seat management, contactless payments and cashless transactions, provide new engagement opportunities for hoteliers and allow them to optimize their existing property management systems (PMS).
Can I add modules from one vendor if my property management system was provided by a different company?
Yes – the goal of adding modules like these is to not only offer new services to guests to enhance their stays and provide them with exceptional experiences, but to easily build on the existing PMS without having to replace it. Today, there is no need to start from scratch if you have a robust system in place.
What are some of the available options?
Today's solutions create new revenue opportunities when hotels put the selection process in the guest's hands. Guests can add to their experience by choosing their seats at a restaurant, picking their room, reserving spa services or tee times, or booking a hard-to-get event ticket.
When hotels make the guest more comfortable by offering contactless payment options and cashless transactions – whether for food and beverage or retail – guests can interact with hotel staff in a more secure and safe way. Guests can order and pay for food and beverage from their phones anywhere on the property. Other contactless payment options include scanning a QR code on their bill to add a gratuity and pay from their seat without their chosen form of payment leaving their hands.
Options like these are easy to add to your existing systems and add peace of mind for your guests, improve speed of service and accuracy, maximize limited staff, and promote guest satisfaction overall. Whether adding features to check-in like digital keys, or adding different payment options for the room, food and beverage, activities or retail items, the services hotels can provide well into the future can only benefit the property and the guests. If you have a great PMS already, there is no need to replace it when you can add new, cloud-native solutions to enhance your existing system.
Hotels should feel comfortable that they are standing out from their competition as they move into the future. An effective PMS does not have to stand on an island alone. By adding a few modules, your hotel can stay up-to-date on guest demand trends and boost service levels – without breaking the bank. Today’s technology providers are creating more and more options to help future-proof, enhance and optimize the systems hotels have in place and help them boost staff productivity by providing self-service and contactless payment options to guests. Find the modules that work best for your clientele and create amazing offerings that they and your staff will love.
April 14, 2022
The majority of responses on the March 2022 Snapshot Survey of ISPA (International Spa Association)