Agilysys is steadfast in its dedication to service excellence, and to the development of intuitive products designed to address the specific needs requested by our customers across the hospitality industry. As we have heard from many customers, a key focus for 2018 continues to be centered on development efforts intended to streamline workflows and facilitate communication house-wide. Our research and development team has already expanded by 50% in 2017, and is set to double during 2018. This growth brings a stronger emphasis on next-generation tools that make it easy for operators to integrate their hospitality technologies, improve mobility, access guest spending behaviors in a single, comprehensive view, and implement more guest self-service options. As the company continues to grow, we are motivated and inspired by the opportunities our customers continue to give us and to help everyone succeed. Delivering results that exceed expectations is our top priority.
MyAgilysys is an online Customer Community, accessible via a web browser with 24/7/365 access to a comprehensive product knowledge-base with documentation and answers to many questions. This online social platform connects users to important data and records, and a hospitality forum to talk with other customers and support professionals. It’s a state-of-the-art portal that combines real-time collaboration tools with the ability to share any file, data or record anywhere and on any mobile device. Instant access allows customers to get answers from a searchable knowledge base, or to network with their peers and solve problems. Those who access the MyAgilysys Customer Community have the option to create and manage their own, customized views of cases, seamlessly request product support, check the status of existing requests, and communicate directly with a Support professional.
For access to all these great benefits, Register using your customer number.