A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
How Big Data Analytics are Changing the Hospitality Marketing Landscape
May 14, 2018
As the hospitality industry evolves to become more guest-centric, new and innovative promotional offers are being implemented in today’s restaurants, hotels, resorts and casinos. Guests now have an abundance of options for dining, lodging, spa, golf and other entertainment. Knowing how to market the right options to the right guest can be tricky, leaving many operations spending far more time and money than intended trying to attract and keep guests. According to Hospitality Technology Magazine’s 2018 Restaurant Technology Study, 69% of digital leaders in the hospitality industry said that “Improving digital customer engagement and loyalty” was among their top priorities this year.
Today’s global technology landscape offers a solution to virtually every challenge, and hospitality is no exception. Using an automated, data-driven solution can help operations optimize their marketing efforts, leading to increased guest recruitment and long-term loyalty. One way operators take their marketing to the next level is through the use of an offers engine. One such technology is Xuvi’s BeamStudioTM, which utilizes big data and artificial intelligence (AI) to automate and optimize marketing efforts. The solution enables hospitality professionals to generate more revenue through dynamic guest valuation and intuitive, personalized offers.
BeamStudio integrates with Agilysys’ InfoGenesis® POS and LMS® property management system, allowing for insight into the entire guest journey across the property, and from pre-arrival to post-departure. This strong technology combination supports additional areas of the business with tools for revenue forecasting, loss prevention and dynamic pricing. Automated marketing, when powered by advanced data analytics, helps resorts better understand guest expectations and engage with them on a personal level, while promoting everything the property has to offer.