A secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
Thanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
Optimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
Manage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
An in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
A Few Best Practices for Hoteliers to Mitigate COVID-19 Damage
Apr 21, 2020
To address the ongoing COVID-19 pandemic, officials have enacted countless orders requiring individuals to stay in their homes as best as possible. Different hotels and geographies are experiencing varying effects. While some of the rules have required hotels to shut down, others are accepting first responders, healthcare, and emergency workers as guests.
Whether your hotel is permitted to remain fully operational or is only accepting essential guests, as a hotelier, there are a handful of things you can do to limit the damage during the next several weeks that will also help you prepare for recovery.
Flexible Cancellation Policies: Consider loosening the rules around your cancellation fees. As an example, one major resort brand introduced a stress-free cancellation policy that only charges guests who wait to cancel within 24 hours of their stay.
Creative Staycations: People get itchy feet and want to travel. Once they are ready to get away from it all, they may look to local destinations as a safer option. This is an opportunity to capture demand from within your market. Create staycation packages for those who live in your geographic areas. Leverage the data within your PMS to target a list of guests who are good candidates for a local deal.
Direct Booking Programs: Now is an excellent time to evaluate your website and find ways to make it easy for visitors to book a stay without the costs associated with OTAs. Think about adding, if you do not already have, book now buttons and other direct reservations links from your website.
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Agilysys innovative hospitality technology helps you delight guests and engage staff at every interaction while providing visibility into the entire guest journey.
In preparation for re-opening, thoroughly evaluate your current processes to determine what adjustments will best protect your properties from infectious disease, including COVID-19. As a starting point, this means regular deep cleaning. Disinfecting common area surfaces frequently – some businesses have implemented as often as an hourly cleaning schedule. Minimize the staff sharing of any items and ensure your properties are adequately ventilated.