
From an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoOptimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoA secure payment processing solution that provides access to validated P2PE, EMV payment gateways. Secure guest confidence and reduce your risk of data loss. Agilysys is a participant of the PCI Security Standards Council.
GoThanks to next-generation analytics, the data for determining the right amenities for each guest is now at your fingertips, so you can create a profitable loyalty initiative. And target each guest with personalized marketing offers for campaigns you design.
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoOptimize seating regardless of your venue. From restaurants to cabanas, stadiums, and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing.
GoManage the activities for any size property – from boutique and independent locations, to large resorts. Agilysys’ activity scheduling solutions are designed to improve staff communication and data-sharing, so you can focus on exceeding guest expectations.
GoTransform the time-consuming, manual tasks of everyday document and process flows into an efficient practice that also promotes environmental stewardship.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoLearn about our company executives and Board of Directors.
GoFind the right solution partner for you.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoAgilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoAgilysys offers intuitive hospitality management technology for hotels, resorts, casinos, tribal gaming, managed food service, healthcare dining, higher education dining, and cruise ships.
GoFind financial reports, filings and information on our corporate governance.
GoRead the latest press releases and learn where to find Agilysys at upcoming industry events.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoMany individuals are excited to attend in-person events this year, and it will be a busy one! Not only are annual events and conferences returning, but many special events and weddings that were postponed over the last two years are getting added to the already packed schedules of many event venues, conference centers, hotels and resorts. As these properties and the third parties who support them work to rebuild their staff numbers to meet the increasing demand for events, technology providers have created solutions to prepare them to take on these groups and events with success.
Today there are technology solutions that are flexible enough to easily integrate with existing property management systems (PMS) and scalable enough to work with properties and events of all sizes. These solutions help venues optimize their staff, improve productivity, put many selections into the hands of guests and planners, and provide real-time access to event and guest information as the planning process evolves. Experienced technology providers are the partners these event venues need today to meet the demand for returning and new in-person events, and exceed the guest, planner and attendee expectation with enhanced guest service and personalized experiences.
Sales and Catering, Meeting Planning and Events Management
Sales and catering systems have evolved to provide powerful tools for properties and events of all sizes. By providing real-time updates, planners and event managers have a full view of their upcoming event and its attendees on the device of their choice. Internally, these solutions promote efficiency, accuracy and productivity, by providing seamless collaboration between sales, conference and banquet teams. Event planners and sales team members have more time to sell, manage and work directly with their clients.
Managing room blocks is a breeze with easy-to-read screens, simple drag-and-drop capability and detailed folio management. Properties can increase event revenue by analyzing yield management insights for group services. Additionally, by automating many time-consuming tasks, staff members are available to focus on the attendees and the success of the event itself.
Complimenting the Property’s Other Existing Systems to Produce Amazing Events
Solutions like these for sales and catering management support integration with existing PMS solutions, and provide real-time inventory and rate updates to manage group room availability. Contracts and all company, group and attendee information can be managed in the hotel's database for easy access by the group manager or event planner. They can manage all reservations, activities and special requests, to provide personalized service and a successful event experience for all attendees and guests. Feature-rich contract and event order functionality helps meeting planners customize contracts, banquet event orders (BEOs), and flexible deposit and payment options – all from the device of their choice.
By integrating sales and catering or meeting and event planning solutions with the property's existing point-of-sale (POS) system, catering teams can provide menus plus real-time pricing and availability. Additionally, by integrating a sales and event management solution with a robust, direct channel booking solution, properties can move guests seamlessly through the reservations process, and provide them with access to additional services, activities and amenities at the time they book their room. Guests can also access room upgrades, real-time availability and rates, while the property sees an increase in revenue property wide.
With the right solutions to support your sales, events and catering teams, your property is setting them up for success and your guests for an amazing experience. By providing real-time access to the event itself, planners have the tools to view all attendees or guests, budget food costs, manage room blocks, and provide access to additional services on property to further personalize their guests' event experience.
Whether corporate events or life events, hotels and event venues have access to technology today to help create and execute successful and exceptional events. With these tools, properties have a deep understanding of events and the guests who attend them. Knowing their preferences and expectations, your property can provide a high level of guest service, boost loyalty, and increase revenue by predicting behavior and giving guests the ability to select from the many activities and services your property provides. Now is the time to make sure your property is ready!
April 14, 2022
The majority of responses on the March 2022 Snapshot Survey of ISPA (International Spa Association)