
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoOptimizing dozens of food & beverage outlets throughout your facility demands world-class POS performance combined with real-time operating insights.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoWith the Agilysys commitment to 100% Hospitality solutions, we take industry events and conferences seriously. Please see where you can find Agilysys to learn more.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoPeople often say that analytics seems daunting, and many assume they don’t have adequate technical skills to use analytics effectively. Good news -  managers at all levels are already using analytics to support their day-to-day decisions and improve business performance.
Analytics tools have been growing steadily in the hospitality industry. New insights are gleaned from existing systems with just a few clicks. Information is combined in ways that help the industry gain a deeper understanding of their guest demographics. Operators experience more “a-ha” moments with improved insights that provide specific guidance for business performance. When managers in all areas of the organization are contributing, synergy emerges.
Making business analyses more approachable, the evolution of analytics has brought forth tools that are easier for non-techies to use. Easily build custom reports and dashboards with data drawn from multiple systems and sources; segment and filter data, and even share insights with colleagues. Choose custom visuals - often those that resonate well within the organization. There is increasing flexibility to obtain the data needed for specific roles. These capabilities allow for simple, yet powerful analytics with less IT reliance.
Role-based analytics with KPIs (key performance indicators) can give a snapshot of individual and team productivity, and their progress over time. Important analytics to understand and strengthen performance include:
These are just a few examples how analytics will help illuminate areas of hidden costs and pinpoint discrepancies or behaviors that may be impacting the bottom line.
The appropriate analytics tools can provide a deeper understanding of the patterns and preferences of guests to help strengthen the organization’s competitive strategies. For example, some pre-packaged hospitality analytics tools provide reports that show standard demographic profiles, but these profiles certainly aren’t ideal for every property. Use analytics to create and see targeted demographic profiles and apply these profiles to measure the organizational KPIs. This can be done easily using the drag-and-drop feature of an analytics tool.
Taking guest data and analytics further, create performance reports that combine data from various systems, explaining the impact that the guest experience has on the various areas of the organization. Instead of running multiple reports from various sources and trying to correlate the reports to each other, simply use a single dashboard that links to a group of reports. Combining the data, operators can easily see guest spending patterns, how much is spent by individual guest, guest type, most popular and least popular items, frequency of visits and associated spending – all without looking at numerous spreadsheets.