
Optimizing food & beverage operations and profitability demands a flexible, enterprise-class point-of-sale system. Is yours up to the task?
GoFrom an individual location to an enterprise chain, get the most modern, mobile solution for managing your hospitality business
GoDesigned to optimize foodservice and retail inventory and procurement operations for hotels, resorts, universities, restaurants and others.
GoHospitality businesses are global, 24/7 operations with complex technology demands. You don’t have to go it alone.
GoWhether you operate a single boutique location or a large hotel chain, there’s an Agilysys hotel solution for you.
GoWhether you operate a single boutique location or a large complex resort, your property is a unique operation that requires robust solutions supported by an experienced technology partner
GoYou’re more than a gaming operation. You’re a full-service casino resort property and success isn’t about playing the odds, it’s about making the most of every revenue opportunity.
GoA leader in casino hospitality management solutions who respects the sovereignty of your nation.
GoSmooth seas ahead: technology solutions from Agilysys, a leader in cruise management systems.
GoDelight students, visitors & faculty, Retain staff, Grow margins
GoIdentify emerging dining trends while aligning coverage with demand and capturing more revenue.
GoDelight patients & visitors, retain staff and grow margins with a suite of hospitality solutions for healthcare environments.
GoDelight residents & visitors, Retain staff, Grow margins
GoEnd-to-end foodservice management software solutions for optimum productivity and profitability.
GoInnovative F&B and retail POS solutions – so you can deliver the optimal fan experience.
GoA Recipe for Success. Seamless Technology for Restaurant Management.
GoAccess our library and read about the latest in emerging technology and other hospitality trends. Find tips and insights on accelerating business growth and improving guest satisfaction.
GoLearn why so many businesses, small and large, partner with Agilysys for their hospitality technology needs.
GoWatch and learn what Agilysys customers have to say about their experiences with our solutions.
GoAn in-depth collection of product information and datasheets. Read about the latest in hospitality technology features designed to solve the challenges faced by hospitality professionals around the globe.
GoHear from industry professionals about the latest advancements, including tips and tricks, in hospitality and emerging technologies. Check out the library of demo videos and webinar recordings.
GoWatch and learn about the latest in successful technology trends and hear from hospitality professionals in this selection of interactive videos.
GoImportant research and studies from across the hospitality industry. Find out what thought leaders are saying.
GoLearn about our experienced company executives and Board of Directors.
GoAgilysys has a broad collection of partners and APIs to help you assemble the perfect solution for you.
GoDiscover how Agilysys customers like you are using our solutions to improve their business and guest experience.
GoFind financial reports, filings and information on our corporate governance.
GoThere’s always room at Agilysys for another innovative mind and enthusiastic spirit.
GoFind out how to engage with the Agilysys Support team.
GoSee what Microsoft products and versions are currently support by Agilysys.
GoFind our EFT payment information.
GoSubmit your Return Merchandise Authorization request.
GoPlace supply orders for the most commonly required items.
GoNot too long ago, brand loyalty was created through TV commercials and catchy jingles - jingles that still get stuck in our minds today. Loyalty then was something companies relied on to grow and retain their customer base. Savvy brands have already discovered that they need new ways of connecting with consumers. With millions of products available with the tap on their smartphones, younger generations aren’t so easily persuaded into relinquishing their loyalty to a given brand. In today’s post, we uncover how brands who understand this important trend are rethinking their marketing to appeal to digital natives.
A repeat purchase isn’t necessarily the same as loyalty. Mobilized technology with copious product and brand reviews makes it very easy for consumers to be fickle. It is hard to know whether brand loyalty was ever as strong as it seemed or if consumers just stuck to what they knew out of habit, convenience or familiarity. In today’s world, a guest’s perception of a brand can change in an instant with digital communication and social networks sharing individual opinions everywhere. Their habit of purchasing the same thing again and again can change just as quickly.
So, what should hospitality brands do in order to increase brand loyalty and appeal to younger generations? Firstly, they should be aware of who their audience is and know the many nuances within that audience. Brands should also be careful with fixating too much on age, since the consumer’s values or expectations are much more important in how they interact with a brand. Their age will change but personal values rarely do and having extensive knowledge about how to appeal to the guest personally will secure their business long-term. A custom marketing engine with intelligent automation and artificial intelligence helps brands learn more about their customers. It's also being used to personalize the guest experience, which strengthens loyalty. Offers should be available via the medium that suits the consumer, whether that be email, text or social media. Using artificial intelligence, brands can learn more about the consumer and even change a promotional offer based on the way the individual has reacted, or has not reacted to prior offers. This is the most intelligent way of curating offers and gives them more of what they want. After all, the goal is to ensure every customer has an extraordinary experience interacting with the brand.
November 08, 2022
As 2022 comes to a close, we look ahead to the hospitality industry events planned for the coming y